Frequently Asked Questions

For manicures and pedicures, you can remain fully clothed. We suggest wearing loose pants, shorts, a skirt or capris if you want to keep your clothes on for a pedicure, as we need access to your legs from the knees down. Reflexology can also be done fully clothed. For most other services, you will need to change into a robe or wrap. Our therapists are fully trained to protect your privacy during treatment, and you will always be draped to ensure your comfort.

There are certain medical conditions which would reduce the type of spa treatments available to an individual. You will be required to complete a health assessment form so that an appropriate spa experience may be provided for you. Most of our services are safe during pregnancy, but please inform our staff at the time you book, and we’ll make sure your services are appropriate for you. Services that include prolonged heat are contraindicated as too much heat can increase blood pressure. This includes body wraps, soaks, hydrotherapy and Hot Stone Therapy. Our Hydradermie facials and Non-surgical Face-lifting are also not recommended during pregnancy, as they use tiny electrical currents.

RMT Massage Therapy is a therapeutic massage performed by a Registered Massage Therapist (RMT) who has passed the Ontario RMT licensing exam. A therapeutic massage can be gentle or deep, depending on your own preference and health concerns or conditions.

Other specialist types of massage, such as Aromatherapy, MLD, or Hot Stone massage, may be performed by RMTs or by qualified estheticians.

MLD stands for Manual Lymphatic Drainage and is a very specific massage technique using gentle pressure to activate the lymphatic system which is the body’s immune system. This treatment can reduce edema (fluid retention), and aid in detoxification as it soothes and relaxes the body.

If your extended health plan covers massage therapy, please request a Registered Massage Therapist when you make your appointment. Only Therapeutic Massage is covered; other types of massage, although performed by RMTs, do not qualify. We will give you a receipt with the therapist’s registration number, which you can submit to your insurance company for reimbursement.

These natural resources are rich in minerals, absorbed for centuries from the natural resources of water, plants, and earth, and their medicinal properties are well documented.

The body needs to be rehydrated following treatments that release toxins through perspiration.

Some treatments can be so relaxing that you might feel extremely lethargic following them, and even wanting to fall into a deep sleep. Your therapist will advise you to get up slowly following treatment to avoid light-headedness.

BODY SCRUBS use natural pastes made from substances such as sea salt, apricot kernels and sugar to exfoliate the skin. A hydrotherapy component can be used to rinse off the product, and is followed by an aromatherapy or Swedish massage. Any of these treatments promote the flow of nutrient-rich circulation and hydrate the skin.

BODY WRAPS have been used for centuries to promote the release of toxins through sweat and improve the metabolism. The original herbal wrap used natural linen sheets, soaked in therapeutic herbs which were wrapped snugly around the body. Many Body Wraps today include an application of warmed substances such as seaweed or mud, applied to the body as a mask. Then the client is wrapped in heated blankets. Body Wraps aid in detoxification and relaxation, and leave the skin hydrated.

We usually describe a Brazilian wax “as little or as much as you prefer.”